Séan
McArdle's newest program for the printing industry focuses on
how a printing company can better serve its customers by utilizing
its greatest strength - its people. This powerful training program
emphasizes bringing your key personnel together to do the extra
things necessary to achieve and possibly surpass your vision
for your company. Teamwork, combined with clear, efficient personal
communications between salespeople, CSRs, management and production
personnel will ultimately be reflected back upon your customers
- creating more value than ever before.
After
experiencing Customer-Oriented Printing, your employees will
be boiling over with tools to deliver value to your marketplace.
And, Séan will have changed your employees' perceptions
of their roles in their relationships with your customers
and their departments.
You
Will Learn How To:
Recognize how individual jobs relate to the ultimate
value that your printing company delivers to the marketplace Enhance communication between departments, especially sales and customer service, to become a team of problem-solvers
Use teamwork to increase sales and the "value-added
sale"
Share the knowledge of your people to increase corporate
effectiveness
Benefit from the truisms that "Service equals
Value" and "Customer Loyalty is the Ultimate Goal"
To learn more about this program, contact LifeAnswers on 800-347-9193 or email customer.service@lifeanswers.com.
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